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FAQs
Frequently asked questions
If you have any questions about our products and taking out insurance, please contact one of the 1,000 brokers from our network. They are experts on our products and unit-linked pension provision and will be happy to answer any questions you have.
You can access all the information about your policy quickly and easily in your Prosperity app. This includes your value forecast, the current value of your policy, your payment history and the ability to make supplemental payments. You can log in with your e-mail address, with no downloading involved. If you wish to make fundamental changes to your policy, please contact your advisor.
Have you moved or would you like to report a temporary break in your employment? In your Prosperity app, you have the option to immediately view and keep all personal information up to date. You can log in with your e-mail address, with no downloading involved. If you wish to make fundamental changes to your policy, please contact your advisor.
In your Prosperity app, you have the option to view and download any documents relating to your policy. Log in quickly and easily using your e-mail address, even without having to download the app.
The fund value overview for the annual tax return is available for download in the app.
Would you like to know more?
Discover the right product for you and your personal circumstances. More than 1000 brokers will be happy to advise you.
Customer service
Mon–Fri
8.00 a.m.–5.00 p.m.
Phone
Fax
+41 71 539 11 50