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The right support for any query

Lichtenstein Life will be happy to provide you with support any time you need it. Simply choose the appropriate channel for your query.

Your digital success solution

Partner Life: one platform – everything at a glance

Partner Life is the partner portal that sets standards. For your success. And that of your clients.

Your clients: in constant focus

Seamless communication: easily interact with the integrated chat function. Detailed client profiles: get direct insights through the innovative app view. Efficient support: process requests and give approvals directly in the app in just a few clicks.

Partner Life makes your work highly efficient.

Simplified processes: create business transactions and quotes with ease. Automated insights: benefit from weekly insights and precise summaries. Centralised support: queries are resolved efficiently via a platform function. Superior product view: all financial products are clearly presented and displayed.

    Successful together

    Get to know us and start your digital connection process – in a personal consultation.

    FAQ

    Frequently asked questions

    Your Partner ID is a unique number consisting of six digits or eight digits with a hyphen, which you received during your account activation. The partner ID used to be called the user name.

    Your supervisor can find your partner ID in the team hierarchy on the “Settings” > “Your team” page. If you don’t have a partner ID yet but would like one, your supervisor can create an account for you.

    A passkey is a secure login method that is linked to your device or biometric data. Numerous websites such as Apple, Google and Adobe support passkeys. Log in to Partner Life as usual by entering either your partner ID or your e-mail address or by invitation to partner Life from your line manager. Following successful SMS verification, you will be able to create a passkey. The next time you want to log in, you can do so using the passkey you created.

    The link is only valid for one person. As soon as the link is used, it expires. If you want to share your account with multiple people, create a new link.

    Fast. Simple. Any time.

    Keep track of your clients’ policies. Contact your clients immediately and at any time. Easily manage your documents and client data in the partner portal of tomorrow: Partner Life.

    Partner service

    Mon–Thu

    8.00 a.m.–6.00 p.m

    Fri

    8.00 a.m.–5.00 p.m.

    Fax

    +41 71 539 11 50